Your systems grew fast. I make them work again.
I'm an independent systems and operations advisor for founders and leadership teams. I clean up the tools, workflows, and access that quietly slow your company down — so your people can stop working around problems and start moving.
Previously: scaled IT and enterprise systems at Reddit from 150 to 4,000+ employees, supported SOC 2 and ISO 27001 across GRC, security, and SaaS operations, and built IT from scratch at ConductorOne. Sixteen years turning messy operations into systems that actually support the business.
About Me
I'm addicted to solving problems. Not just the technical ones — the ones buried inside how teams actually work. The tool nobody uses correctly. The process everyone knows is broken but nobody's had time to fix. The gap between what a team says they need and what will actually help them.
Sixteen years operationalizing teams and workflows — at the strategic level and through the right technology. Agile workflows that actually stick. AI integrations that fit how people already work. The goal is always the same: understand the problem first, then build something that disappears into the background.
How I Work With You
First Tracks
For when you're staring at a decision and need a sharp outside perspective — not another vendor pitch.
First Tracks is a focused, two‑hour remote session for founders and leaders who need to pressure‑test a direction, untangle a messy situation, or make sense of a stack that's grown beyond anyone's mental model.
- You fill out a short prep questionnaire so we hit the ground running — no wasted warm‑up.
- We spend two structured hours working through your specific problem: tooling decisions, workflow breakdowns, access sprawl, org design questions, whatever's stuck.
- You walk away with concrete next steps you can execute immediately — with or without me.
This isn't open‑ended “office hours.” It's a premium working session with someone who has solved these problems at scale.
Single focused session, booked directly. No ongoing commitment required.
Book a session →Deep Woods
For when your tools, access, and processes have grown into a tangle — and your team is spending more energy working around problems than solving them.
Deep Woods is a defined‑scope project that starts with understanding what you actually have and ends with a clear path to what you need.
- Begins with a paid assessment: I interview key people, review your SaaS stack, map workflows, and look at your vendor landscape with fresh eyes.
- You receive a prioritized roadmap — not a 60‑page report buried in a Google Drive folder that nobody can find six months later. Clear recommendations, ranked by impact and effort.
- If you want help executing, I can stay on to orchestrate: coordinating vendors, redesigning workflows, and helping your internal team adopt changes without the usual resistance.
- Every engagement is scoped and priced before work begins. No open‑ended billing, no scope‑creep surprises.
Fixed‑scope, fixed‑fee project. Assessment first, implementation optional.
Let's scope it →Long Trail
For when you need senior systems judgment on an ongoing basis — but not a full‑time head of IT sitting in your org chart.
Long Trail is a monthly retainer that gives your leadership team a systems‑minded advisor who is actually in the room, not just on call.
- I join your leadership rhythms — standups, planning cycles, quarterly reviews — so I have the context to make good calls, not just react to tickets.
- I handle cross‑functional coordination: the work that falls between engineering, ops, finance, and security that nobody owns but everybody feels.
- When something big breaks or a major change needs to happen, I step into the trenches and drive it.
- Availability is structured around what you need — light, standard, or intensive — not billed by the hour.
This is not managed services or outsourced helpdesk. It's senior leadership capacity for your systems and operations — a chief‑of‑staff for your tools and workflows.
Monthly retainer with a defined availability band. Cancel or adjust as your needs change.
Let's talk →Who I'm a Great Fit For
I work best with
- Founders and leadership teams at US and EU tech companies who know their operations need attention but don't have the right person to own it.
- Scale‑ups that grew fast and now have a messy stack — too many tools, unclear ownership, processes held together by one person's memory.
- Companies experimenting with AI and automation but without anyone to connect the dots across teams and make it stick.
- Leaders who want a thinking partner, not just a pair of hands.
I'm probably not the right fit if you need
- Day‑to‑day helpdesk support or 24/7 incident response — I work at the systems level, not the ticket queue.
- Deep security engineering or penetration testing — I understand security frameworks and compliance, but I'm not a security engineer.
- The cheapest hourly contractor you can find — my work is priced for the outcomes it delivers, not the hours it fills.
- Someone to just “keep the lights on” — I'm here to make things genuinely better, not maintain the status quo.
What I Bring to the Table
My real skill is listening. I can sit down with any team — marketing, sales ops, legal, finance, people ops — and hear what they're actually struggling with, not just what they asked for. That gap is usually where the real work is.
From there I help design and implement solutions that fit the way the team actually works: evaluating vendors, mapping realistic timelines, thinking through how data will move between systems, and figuring out where AI fits in the workflow and what it needs to run well. Not just "here's a tool" — but "here's how this works for your team, end to end."
- Cross-functional partnership — translating business problems into system requirements with any team
- SaaS procurement and vendor evaluation — compatibility, realistic timelines, total cost of ownership
- Integration design and data flows — including AI and agentic tooling built to run securely
- Business process design — building the workflow, not just installing the software
- Zero-to-one operations builds — policy, procurement, helpdesk, and the whole stack
- Strategic advisory — what to build, what to buy, and what to wait on
Where I've Been
Based in Moravia-Silesia, Czechia. Writing about where business operations and AI are headed, building with the latest agentic tools, and working with clients across the EU and USA.
First IT hire. Established IT processes and the foundation of workplace technology, with a deliberate focus on incorporating AI into existing tooling. Worked across every team to identify the right agentic approach for their workflows. Ran the company-wide AI Lab — a weekly session exploring new trends and demoing real problems solved with agentic solutions.
Third IT hire. Grew alongside the company from 150 people to 4,000+, from scrappy startup to public company. Part of global office expansions, SOC 2 and ISO 27001 certifications, and the pandemic pivot to fully remote. Built several teams and first-of-their-kind roles — the IT systems engineering function and the SaaS operations team that served Legal, Finance, Sales Ops, People Ops, and Security. If a team used SaaS, they came to us.
One of the first Helpdesk hires at a ~70-person fintech startup. What started as hands-on support work grew into owning the corporate identity system (Okta), building corporate-to-production access automations, and leading the buildout of a global Helpdesk team across Bangalore and San Francisco. Left the company at nearly 700 employees.
Where it started. Moved from Specialist to Expert to the Genius Bar. Learned what it actually means when technology serves people — and never stopped chasing that.
Outside the Work
Currently in the Czech Republic with my family — my wife, our toddler, and a 34-kilo doodle who thinks he's a lap dog. I love cooking fusion dishes that bring two cultures together, going impossibly deep on whatever topic catches my attention, and slowly getting back into hobbies I'd shelved. Nomad at heart.
Work Together
If something I wrote brought you here — or you're stuck on a problem and want a second opinion — I'd like to hear about it.